Many families reach out after the conclusion of the services to let us know how much our support and guidance meant to them in their time of need, and we’re honored to receive such heartfelt praise. We feel that these messages speak for themselves and we’d like to share them with you.
If you feel we’ve gone above and beyond in supporting you through this difficult time, or would simply like to reach out and say thanks, contact us to share your thoughts. It means the world to us to hear from you and know that we’ve made a difference.
My Father passed away 08/06/2023 in New York and honestly, we had a very bad experience with the Funeral Home in New York for them our lost it's a business for them. We had to bring Papi to Virginia because it's his last wish, he always loves Virginia. Fortunately, we found this wonderful place months before he passed. 08/17/2023 we finally brought Papi to Virginia and we know Mrs. Caithlin Johns who understood the hard moment what we're passing, and she show us compassion, she gave us the comfort we needed, off course we understand that it's a business but no one in this place treated us like that. We felt blessed with this wonderful lady Mrs. Johns, thank you so much for everything you have done for us. Also, 09/11/2023 passed a young man who was a Love of my Niece with a brilliant future together. We knew Mrs. Ava Oaxaca and let me tell you, it's the same as Mrs. Johns we felt the comfort that we need, the compassion and everything you want to feel in the sad moment that you're passing. Finally, I want to mention an especial person that I met in the visitation of Carlos the young man who passed, Mrs. Gail the funeral assistant she talked to me without know me and she gave me the most beautiful and powerful words about this hard moment that I keep it in my heart. Thank you so much for all you have done Mrs. Johns, Mrs. Oaxaca and Mrs. Gail. God bless you all of you and everyone in Fairfax Memorial Funeral Home.
September 28, 2023
When my son passed away June 4, 2023, our entire family was in shock and overwhelmed with all the funeral arrangements that had to be made but from the moment we walked in to Fairfax Memorial Funeral Home and sat down with Ava Oaxaca we felt immediately comforted and at ease. She walked us through all the arrangements, costs involved, with efficiency & patience. No matter what time of day or evening, she and her staff were there to answer any questions I had & go the extra distance to provide anything we needed, even if it was at the last minute. Her assistant Brittany was there if Ava couldn't be and she also helped me navigate the wake, service & burial with ease and comfort for all my family & guests. They were the angels I needed during this difficult time. Thank you & God Bless
June 16, 2023
My family and I were so pleased with the guidance and help we received from Terry Cassell. From my first phone call to the day of my parents' interment he was always there to answer my questions and help with the planning. He was so encouraging and helpful as I worked to design the grave stone. The final product was exactly what we envisioned. We were so happy with our experience with Fairfax Memorial Funeral Home and Terry!
June 01, 2023
Dear Rachael Harris, We wanted to take a moment to express our sincere gratitude for the exceptional customer service and care that you provided during our mother's funeral service. Your patience, kindness, and understanding were truly appreciated during a difficult time for our family. We didn't know what we were doing, but you took the time to explain everything to us and helped us through the process step by step. Your guidance and expertise were invaluable and made a significant difference in helping us to navigate this challenging time. Thank you for going above and beyond to ensure that everything was handled with care and sensitivity. Your dedication to providing excellent customer service is truly commendable, and we are grateful for all that you did for us. Once again, thank you for your kindness and support. Also - to your other team members who helped us out during the burial service day -- we were extremely grateful as well for their patience and sincere thoughtfulness. Kay, Bruce & Michelle
May 05, 2023
It has been 6 weeks since my husband Steve died. During that time I have had the chance to reflect on what I have endured, my family and myself, over that period of time. When grief hits, it is like a tide that takes the sand out from under your feet at first, and then it hits in waves. How to endure it. Memories. During this time some of my best memories have been of the people at Fairfax Memorial Funeral Home who made a difference in our peace of mind and in seeing to it that my husband had a service that was exactly as we wanted it. A cedar casket fit for a king, because he was one. I would like to give special thanks to Funeral Director Caitlin Jones who is one of the most thoughtful, kind, sympathetic individuals I have ever known. She's the one who made the difference. A difference that allows us now to reflect with pride on what we accomplished as the family of the "luckiest" man who ever lived for 30 years with ALS. His fight, our fight, was honored by Caitlin. I will remember her with respect and esteem. Thank you Fairfax Memorial.
May 03, 2023
The Fairfax Memorial Funeral Home was a God send to my sister and myself. When we met with Ava Oaxaca and Rachael Harris, we were both in great despair over the death of our mother. We were not sure how to prepare a memorial/celebration of life service to represent the love we had for our mother. Ava and Rachael were both very helpful and made things so much easier during this difficult time by guiding us through the process of planning the memorial/celebration of life service. At such a difficult and emotional time your professionalism & personal approach made things so much easier to bear and we were truly touched. I would recommend Fairfax Memorial Funeral Home to anyone who is planning a special service for their loved one.
The Goguen Family
April 15, 2023
We can’t say enough good things about Cathy and Fairfax Memorial. When my uncle passed away, Cathy took care of all of the details and planning with compassion and understanding. All of my uncle’s family lived out-of-state, and he was a priest and Veteran to be buried with honors, so Cathy had a LOT of extra details to coordinate. She handled all with ease and professionalism so that we could be with family. We highly highly recommend Fairfax Memorial.
Daniel & Emily Mee
January 22, 2023
Fairfax Memorial handled my uncle’s funeral beautifully. We had to plan from a few states away, and Cathy and everyone there were so efficient and kind while helping us with the details. My uncle was a Catholic priest as well as a Veteran buried with honors, so Cathy had a lot of “extras” to coordinate. She was so professional and helpful and made my uncle’s “goodbye” as perfect as he deserved it to be. I’m grateful to Cathy for thinking of and handling things we wouldn’t have thought of and for respecting my uncle’s humble wishes. Highly highly recommend Fairfax Memorial.
Daniel & Emily Mee
January 22, 2023
Rachel Harris has found her calling working at Fairfax Memorial Funeral Home. She was warm, caring, detailed and so easy to talk her. Our large family felt she cared for us immediately and was so patience with our planning details. She is a tremendous personable employee who I would highly recommend. Thank you, Rachel.for your comfort, care and unlimited patience working with our family for a beautiful funeral.
November 02, 2022
I highly recommend working with Cathy Younkin. Cathy was incredibly kind and caring every step of the way, while making sure that all aspects of my father's funeral happen seamlessly. My family, especially my mother, felt very supported and taken care of throughout the whole process. Thanks to Cathy we were able to just focus on remembering my father. We will forever be grateful to Cathy.
August 29, 2022
Dear Sir/Madam, I would like to extend my sincere appreciation to all Fairfax Memorial Funeral Home and Park staff (funeral director, receptionist, and supporting staff). I thank all of you for handling of my beloved husband Phong Quang Tran's funeral services so well. Your passionate and professionalism are above our expectations. I am very grateful for all you have done for our family. Blessings, Oanh Oanh Thuy Tran
Oanh Oanh Thuy Tran
October 11, 2021
Our family would like to thank the staff at Fairfax Memorial, especially Rachael Harris, for helping us not only cope but making sure everything was at perfect as it could be, for my grandfather. It was the most difficult time for our family and words cannot express how grateful we were to have had her, through the entire process. We are forever grateful!
May 07, 2021
From the first moment of contact until the last moments before you depart your loved one at the graveside, the care and stewardship you receive from FMFH is simply outstanding. Our needs were carefully listened to from the moment of first contact. Each and every consideration and detail was as important to them as it was to us. It did not matter whom was working with us at the moment, each individual had a knowledge of our family, what our services were to look like and the various actions they needed from us to make it all happen. From casket selection to clergy coordination, they held our hands when needed and gave us good advice when asked. In particular, we had some difficult timing challenges they were able to quickly generate alternatives to solve which required careful coordination and communication among several parties. There was nothing by kindness and compassion from everyone. Simply stated, Brian, Adam and Diana worked together seamlessly to guide us through the most difficult event of our lives. We are eternally thankful for the dignified and seamlessly planned send off our Father received. This was the second time they helped our family and we will continue to return in our time of need.
March 01, 2020
My siblings and I would like to extend our appreciation to Fairfax Memorial Funeral Home for the exceptional assistance/service they provided for our mother and my family. Everyone was sympathetic, kind, professional, patient and attentive. It was a most difficult and dark time, but their caring assistance made everything worry free. They provided my mother and my family much respect and dignity. Our special thank you to Rachel Harris and Archer Harmon for going above and beyond... for making it happen on the day we chose, even if it meant coming on their day off. Truly outstanding group of people!
March 28, 2019
Just one phone call to Fairfax Memorial funeral home and they take care of rest things. They are so passionate, professional and knowledgeable. Mr. Frank Dooley, funeral director, I can’t thank you enough for your assistance and arrangements for the funeral. We just focus on grief and no worry of any funeral arrangements. All these extremely exceptional services to his funeral and burial arrangements, you all are angles sent from GOD.
July 19, 2018
I would like to thank Fairfax Memorial. During the most difficult experience of my life, Fairfax Memorial, and Jordan in particular were there to help. You treated my wife like she was part of your family – provided us with dignity and respect. You treated me with patience, kindness and helped to make a difficult day one that provided peace and closure. For that, I am grateful. Thank you,
Fairfax Memorial - You were there with care and professionalism to assist us in creating a memorial that honored our mother. Archer and Jordan were sympathetic and attentive to our needs and truly focused on taking care of her arrangements. Your entire staff did an outstanding job. With appreciation,
The Revell Family Janet, Helen and Bobby
On behalf of the Freshwater family, I would like to express my appreciation for the wonderful, caring, and professional service that our family received from Morgan Green. Morgan handled all the arrangements for our mother, Dorothy, including Arlington. During a difficult time for our family, it was a relief to know that all the details were being handled by someone who was not only proficient and responsive, but also concerned and thoughtful. We thank him for a job very well done.
You made a difficult time so much easier with your knowledge and caring spirit.
Beyond my expectations.
I am completely happy with the services received.
Thank you for all your hard work, compassion, and professionalism.
The facility is beautiful.
Extremely professional, very understanding, and completely above our expectations.
We can't thank everyone enough.
Every aspect of the service and facilities was clearly set forth.
You arranged everything with grace and decorum, appropriate to the occasion.
Very professional, attending to every detail with grace and patience.
The staff was very sympathetic and caring. They never made us feel rushed.
Detailed explanations given with warmth and dedication.
Outstanding and exceeded our expectations.
Very attentive to our family's needs.
Truly focused on taking care of my father.
We could not have asked for a better funeral coordinator.
Your entire staff did an outstanding job.
I received compliments from friends and relatives about the arrangements.
You are the only (funeral) home I would recommend.
I feel you have the best staff in all areas.
Top of the line.
You have been a great help in our time of need.
Very professional and thorough.
Everything was great and very professional.
...handled and rendered with dignity and sensitivity.